Who We Are
Since beginning trading in 2001, Rocket has built up a unique operation and enviable reputation for creating and managing generic and bespoke club membership programmes.
During this time we have worked with some of the biggest brands in the UK, marketing existing membership programmes, and creating bespoke products tailored to specific brands. These clubs have generated substantial revenue to our clients, as well as helping drive customer loyalty. They currently have around 100,000 active members, generating over 1.5 million total club sales in the last three years.
We are highly skilled experts in our field, and are operationally supported by the best available systems, processes and accreditation.
We believe ourselves to be the undisputed leaders in our field and consistently deliver these membership programmes to excellent standards in terms of content, design, and look and feel. Our totally unique end to end operation means that all our services are fully managed in-house providing a streamlined service and excellent efficiency for our clients.
We pride ourselves on producing first class delivery, and an excellent ongoing customer experience. This is evidenced by our ISO 9001:2008 accreditation for Quality Management, awarded by The British Standards Institute.
Based in Brighton, we employ a dedicated team of over 50 staff and are members of The Institute of Promotional Marketing, The Direct Marketing Association, and The Brighton & Hove Chamber of Commerce.
