The Rocket Marketing Group have filed end of year results for 2009 showing an impressive 35% increase in turnover from £3.7m in 2008, to over £5m.

In a further year of terrific growth, Rocket’s pre-tax profits have also increased by 55%, proving that Rocket’s commitment to efficiency and business processes is reaping rewards.

Rocket has worked hard to expand on its success over the last three years, and has seen the results of new revenue partnerships with Living TV, Flying Brands and iSUBSCRiBE, as well as securing a further long-term deal with sit-up channels.  (more…)

With VAT set to rise to 20% in 2011, the retail sector will welcome the news that online sales jumped by 22% in May, compared to 2009 levels.

The online market has become a key sector for businesses, in part due to the financial limitations imposed by the recession. Companies have found marketing and selling their products online to be a very cost effective way of generating revenue and attracting customers, with the latest figures showing that shoppers spent £4.5bn online during May alone.

The research, conducted by the International Media Retail Group (IMRG) found that companies who utilised a range of sales channels had the most success. For example, retailers with both physical stores and online facilities saw year-on-year sales rise by 28%, compared with a rise of just 1% for online-only retailers. (more…)

One of the more positive trends to emerge from the recent recession is the advent of the discount dining culture. Where regular meals out used to be the preserve of the rich, it now seems that restaurants are opening their doors to a new breed of clientele who are only too happy to eat out once or twice a month, if there’s a discount involved.

Research from comparison website Moneysupermarket.com has revealed that restaurant vouchers are now the most popular of all vouchers claimed online, with diners saving an estimated £3bn in the last year alone.

The number of people in the UK eating out using vouchers has increased by 30% in the last year, with more and more restaurants offering discounts online and through loyalty clubs and reward programmes. With the number of people eating out once a month or more also increasing by 11%, it appears that the stigma of using a voucher to help pay for a meal may be a thing of the past. (more…)

As the UK’s airports begin to tentatively open their doors to the public following a week of travel chaos, experts are beginning to calculate the cost of unprecedented disruptions to British air travel.

While it’s clear that the airlines have lost huge amounts of money (around £1.1bn according to the International Air Transport Association), the cost to British tourism may yet prove to be negligible.

In fact, many industry experts believe the UK’s visitor economy may actually benefit in the long term, as the delays, cost, and discomfort suffered by stranded holiday makers may cause people to think twice about holidaying abroad in the future. (more…)

The Rocket Marketing Group creates loyalty and membership programmes which offer discounts on major brands, to its members. The company has enjoyed huge growth over the last 3 years, and has gone from employing 12 members of staff to over 50, across all areas of the business including call centre, fulfillment, technical, marketing and creative.

Rocket has also increased the variety of loyalty and membership programmes it offers, working with new key clients and partners. The company now operates 7 clubs and a number of great rewards such as the exclusive Blockbuster 2 for 1 Movie & Game Rental Card, giving more and more members fantastic discounts on their favourite brands. The range of clubs include The Home & Garden Club, The Entertainment Club, The 241 Hotel Club, The Big Savings Club, The JML VIP Club, plus more on the horizon.

Alan Saunders, Operations and Business Development Director comments: “We have always believed in the importance of quality and this is what Rocket’s products and service have been built on. Our discount clubs offer consumers great value for money, clients a fantastic marketing opportunity and partners incredible incremental revenue. It is great to see that all of our hard work, attention to detail and quality is paying off. I look forward to Rocket’s bright future, having now established itself as a leader in the field of Sales Promotion.”

Rocket looks forward to a great 2010 and growing the business even further.

This timeline charts Rocket’s milestones over the last 3 years:

July 2006 Sign Agreements with sit-up.tv

October 2006 Alan Saunders joins Board as Operations & Business  Development Director

January 2007 Rebrand as Rocket Marketing Group & set growth strategies

February 2007 Become members of the Direct Marketing Association

March 2007 Introduction of AVAYA IP Office Telephone System

April 2007 Introduction of SAP Business One CRM and Business Management

April 2007 Become members of the Institute of Sales Promotion

May 2007 Launched The Entertainment Club

July 2007 Launched The Midweek Dining Club with Tio Pepe

August 2007 Moved Head Office to Enterprise Point to expand & allow further growth

January 2008 Sign Agreements with HSBC for new Merchant Services Facilities

June 2008 Accredited by British Standards Institute as ISO:9001 Quality Assured

August 2008 Sign Agreements with JML, and develop our first white-label product, the JML VIP Savings Club

October 2008 Launched The Home & Garden Club with HBOS

November 2008 Established Rocket Rewards to own and manage our own stand alone promotions

January 2009 Sign Agreements with New Image TV to market the Big Savings Club

February 2009 Sign Agreements with Guthy-Renker to market the Big Savings Club

June 2009 Expand offices and create a Marketing Suite

July 2009 Welcome Ashley Faull to the board

August 2009 Sign Agreements with Blockbuster. Conception of and Exclusive rights for a new product the Blockbuster 2 for 1 Movie & Game Rental Card

August 2009 Started selling The Home & Garden Club with sit-up.tv

August 2009 Sign Agreements with Flying Brands to market The Home & Garden Club

September 2009 Sign Agreements with iSUBSCRiBE, to develop and manage Rocket’s first online club

October 2009 Launched the 241 Hotel Club

November 2009 Sign Agreements with Harvest Media & Virgin Media

November 2009 Create and launch The Living VIP Club

November 2009 Reached over 50 staff

December 2009 Joined Brighton Chamber of Commerce

Contact Us for information on sales promotion and implementing a discount for your brand or reward for your customers. We operate a number of loyalty and membership programmes that offer members discounts, giving the brand access to a large membership base of loyal customers. This helps businesses to drive loyalty retention and revenue.

The Wise Marketer recently reported the rise in coalition marketing as a sales promotion technique. Sales promotion has become more prominent in the last year in a blanket effort to get people  to spend their money less cautiously. It has become important to reward consumers for their loyalty so that they continue to spend money at a time when people are trying to cut back. Encouraging reluctant consumers to spend money continues to be the number one priority for brands at the moment and sales promotion is a proven way to do this. We are at the point where now it is an essential tool to remain competitive, particularly on price.

Sales promotion through consumer incentives and brand coalition is not a new or reactionary concept dreamt up as a recession solution. This has long been the bread and butter of companies such as The Rocket Marketing Group who put companies together in loyalty and membership programmes/ discount clubs and create rewards for staff or consumer incentives. The lure of big brands working together can be a powerful solution for potential rewards and an attractive consumer incentive whatever the state of the economy. All the current climate has done is to highlight the importance of sales promotion to consumers, making it now essential for all brands.

The ideas of brand coalition are the principles that loyalty and rewards programmes or discount clubs and consumer incentive rewards were built on. With loyalty and membership programmes/ discount clubs a member joins a club and then becomes eligible to redeem discounts at various retailers. The joint venture of big and small brands work to validate each other and produce a community of customer centric brands that members become loyal to because they can rely on them to understand their needs/ interests. These loyalty and membership programmes or discount clubs can be categorised to target certain markets such as entertainment, home & garden or white-labelled to match particular brands who want to sell the clubs as non-core products and earn incremental revenue.

The idea of high profile sales promotion has now become an integral part of the consumer shopping experience, so it likely to continue in some guise or other even as the economy improves.

Contact Us to discuss the possibilities of developing consumer incentives and brand coalition solutions through loyalty and membership programmes or discount club for your brand.

The Rocket Marketing Group has produced an exclusive offer for the Natwest bank. Customers of this popular bank can now buy the Blockbuster 2 for 1 Movie & Game Rental Card for only £19.99. With this special price, Natwest customers could save money on Blu-ray, DVD and game rentals, anytime and for an unlimited number of uses for 12 months.

This fantastic offer is being featured in the Natwest Sense Magazine from November 2009 to January 2010. Sense magazine has a circulation of over a million copies and so offers a great opportunity. This is the first time the Blockbuster 2 for 1 Movie & Game Rental Card has been sold directly to consumers, but it has proved to be very popular with members of The Rocket Marketing Group’s loyalty and membership programmes.

Contact Us for more information about the Blockbuster 2 for 1 Movie & Game Rental Card.

As we approach Christmas and the new year comes ever closer, retailers’ attentions whilst fixed on the issues of Christmas revenue, are also looking at the changes that are due in the new year. The lower VAT rate of 15% will rise again to 17.5% little over a year after it was lowered. Will this encourage consumers to spend more money before the prices go up again, or will they even notice a difference? Sales figures have been up on the same period last year but surely has more to do with the rise in consumer confidence. The Nationwide’s Consumer Confidence Index shows that there was no improvement last month in consumer confidence but the previous months’ increases have meant that year on year the increase has been significant. There does seem to be hope on the horizon as other major economies have recently exited the recession and companies such as Sainsbury’s and many more are reporting higher profits once again.

It’s hard to tell if the VAT reduction has really drastically changed things for consumers or businesses. To consumers it seems to have been more of a gesture, as on small every day purchases the 2.5% only equates to pennies. In general consumers have been responding positively to sales promotion techniques – many not leaving the home without a voucher or their loyalty and membership programme or discount club guide in hand. From a consumers’ point of view the discounts found in in-store sales, loyalty and membership programmes or discount clubs usually offer far more value than 2.5% and so eclipse the good of the VAT reduction. These discounts can knock profits but also generate loyalty, retention and even revenue if businesses sell the loyalty and membership programmes or discount clubs to its existing customers.

It could be argued that traditional sales promotion techniques have done more in the last year to promote consumer spending than the lower VAT rate. A discount or reward is something that consumers instantly recognise as value for money and can put into context. By employing sales promotion techniques a lot of businesses have managed to stay competitive during difficult times. As the sales and discounts continue into the new year it’s debatable whether consumers or even retailers will notice a massive difference when the VAT increases to 17.5% again.

Contact Us for information on sales promotion and implementing a discount for your brand or reward for your customers. We operate a number of membership and loyalty programmes that offer members discounts, giving the brand access to a large membership base of loyal customers. This helps businesses to drive loyalty retention and revenue.

These harsh economic times have seen a massive change in the way we all purchase products/ services. The taboo on bargain hunting has long been lifted and it’s all about the consumer trying to outsmart the business so they can get more for less. But this culture in turn has led to a decline in brand loyal consumers as they search around for the best deal available to them. The unsettled nature of consumer spending has helped superstores such as Tesco and Morrisons who can trade under the banner of value all under one roof – a one-stop-shop for everything, but surely this type of shopping experience is devoid of any emotional tie or specialist knowledge? So what can every other business do to compete and catch the attentions of the fickle consumer? Here are a few of our ideas:

1. Start with the basics! In recent years we seem to have forgotten that providing a service that’s good enough for customers to recommend is one of the best ways to advertise a brand. If a customer recommends a brand to their friends and then those friends recommend the brand to their friends the customer base could grow significantly. By neglecting your customers’ word of mouth promotion, all other marketing is futile. Providing a great customer experience is the easiest way to get talked about online too. Tools like twitter are all word of mouth based like real life – just to a much bigger captive audience. Plus in these harsh economic times it has become even more important to tap into the online and free marketing options.

2. A loyalty card is a good consumer incentive but it’s a big expense and a lot of businesses now have them so how effective are they? In today’s world surely customers want a consumer incentive that’s a little more immediate? One immediate option is a sale, but many sectors are already saturated with these. So how about rewarding consumers by working with a third party business? These consumer incentives can be anything from 2 nights for 1 at a hotel or free pampering treatment to a free 2 for 1 Movie and Game Rental Card. They can be vouchers that are distributed physically, online or virally.

3. Market your business and staff as specialists in the field – it’s doubtful that the checkout lady at Tesco knows anything about the electrical goods she’s selling. Make your product/service knowledge and customer service something that stands out from competitors and people might just choose you. Niche businesses will always benefit from the power of word of mouth too – but also consider well targeted campaigns like placing discounts and offers in a media that’s relevant to your industry!

4. If all else fails – if you can’t beat ‘em join ‘em. Offer your consumers more. Sell a loyalty and membership programme or discount club such as The Big Savings Club or The Entertainment Club to your customers, the non-competing brands will help give a good association and back up the products that you already offer. Consumers will see the loyalty and membership programme or discount club as a reward for using your brand and extension of the goods/services that you offer. One step further would be to make the club bespoke so all the discounts are presented under the umbrella of your brand, a good example of this is the JML VIP Club. Loyalty and membership programmes or discount clubs area a free marketing solution as they are usually set up or run by a third party agency. In fact it can be a way for large businesses to earn substantial incremental revenue, whilst a third party such as The Rocket Marketing Group manage the programme and its members (your customers).

5. Loyalty and membership programmes or discount clubs can be used to feature a discount and then distributed by other non-competing businesses. Your discount will be presented to a new sector of consumers in association with other brands encouraging new customers to become loyal to your brand. This is a quick and easy free marketing solution that is handled by loyalty and membership programme or discount club agency such as The Rocket Marketing Group. All your business has to do is offer an exclusive discount to discount club members.

Contact Us if you are interested in free marketing solutions such as developing a loyalty and membership programme, featuring your business in a loyalty and membership programme or purchasing rewards as a consumer incentive.