Loyalty and membership programmes can really help generate customer loyalty because of the positive association consumers feel when belonging to a club and enjoying the privileges and exclusive discounts.

When the average exclusive discount is multiplied by the number of different businesses offering a discount in a loyalty and membership programme the joint saving of a loyalty and membership programme for a member is huge.

The member sees the savings as a whole and therefore what is a relatively small amount for one business can appear to be more to a consumer. This is because the exclusive discounts are seen in the context of the complete amount saved with a loyalty and membership programme, such as The Big Savings Club.

This table shows the real value of the savings that can be made using a sample of the best exclusive discounts Big Savings Club Members can use*:

When members save this much money the associative value for brands featured in The Big Savings Club can be immense. This is the advantage loyalty and membership programmes have over seasonal sales, one-off vouchers and promotions. The loyalty and membership programmes also offer a continual point of reference for members, helping to generate customer loyalty.

The Rocket Marketing Group operates a number of different loyalty and membership programmes. They are free for businesses to be featured in when they offer an exclusive discount to members. The largest of the loyalty and membership programmes The Rocket Marketing Group operate is The Big Savings Club and with over 56,000 members the opportunity to reach a new audience and generate customer loyalty is impressive.

Contact Us if you would like to offer consumers an exclusive discount with your business through a loyalty and membership programme, encouraging consumers to spend money with your company and have a positive experience attached to your brand.

Offers correct at time of publication and subject to terms and conditions. *Big Savings Club savings have been calculated from average UK family spending figures from the “Expenditure and Food Survey” and “Family Spending Survey”, Office for National Statistics, 2006. All member privileges quoted are correct at December 2008 and may be subject to change. All figures have been rounded to the nearest pound.

At the moment there are lots of sales and discounted goods for consumers to choose from as well as the rise of discount stores on the high street. Price reductions have almost become the norm. So what different consumer incentives are there and how appealing are they to potential customers? And are there particular brands that benefit from offering certain discounts such as 2 for 1 or a free product trial? The Rocket Marketing Group specialise in developing and managing specific or bespoke member reward programmes and consumer incentive promotions. The Big Savings Club is the largest of our reward programmes. Below are a few of the most popular offers from The Big Savings Club and the partner businesses that are involved. Have a look and decide on the type of discount that would work best for your business.

There are a variety of companies, from a range of sectors that we work with for our Reward programmes. The exclusive discounts that they offer through our clubs vary but here are a few of the most popular ones:

A one-off voucher
A voucher is a consumer incentive that can encourage customers who wouldn’t normally try your brand to sample what it offers. This is a useful tool for switching a customer’s loyalty to your brand and breaking their existing spending habits. Businesses that successfully offer vouchers through The Big Savings Club are:

Virgin Wines
D&A.

2 for 1
This is an offer we all see on a daily basis. Many supermarkets adopt this offer to up-sell certain products and encourage consumers to buy more goods. It is good for brands that offer a game or experience as it gives the customer twice as long to get into the activity and enjoy the experience. And this is likely to improve the chances of the customers making a return visit. In The Big Savings Club a 2 for 1 discount is offered by:

Go Ballistic.

10% off
This is a very popular discount for businesses to offer. And although at face value this consumer incentive doesn’t seem to provide as much appeal as maybe 2 for 1, when in the context of a more expensive product, the saving for a consumer can be quite appealing. They might not bother to take notice of a 10% discount on something that costs £1 as they only stand to save 10p but on a larger amount such as £100 for example, they would save £10 – a far more attractive prospect. Here are just some of the partners that offer a 10% discount through The Big Savings Club:

Cottages4you
The Gluttonous Gardener
Early Learning Centre.

Cottages4you are particularly impressed with how offering 10% off through The Big Savings Club is working for them. They comment that: “By featuring in both The Big Savings Club and JML VIP Savings Club, the two accounts together have generated a total transaction value of £12,746 for Cottages4you.”

Cottages4you is just one brand that currently benefits from featuring an exclusive discount in one of our guides. Above is a small sample of the exclusive discounts that we feature in our reward programmes but we’re confident that we can find solutions to suit any brand.

Contact Us if you would like to discuss the possibilities for developing an exclusive offer and including your business in one of our reward programmes.

Offers correct at time of publication and subject to terms and conditions.