Drive Customer Behaviour with Loyalty, Rewards & Incentives

Engage your customers to drive the behaviour that you want to see

Who we are

Founded in 2001 by Andy Huggins The Rocket Marketing Group Has grown to be the UK's leading multi-channel loyalty and consumer agency

Based in Brighton, we have a team of over 100 staff working across all departments from Marketing and Operations, to a Mailing House and two Call Centres. We specialise in the creation, development and management of a variety of different, added value reward programmes and customer loyalty programmes.

What we do

We’re specialists in Loyalty and Retention

We create acquisition, Retention and Loyalty Programmes. Working with major brands, we create bespoke clubs and reward programmes benefiting both the customer and the brand.

We build customer loyalty from the reward up!

Customers will only engage with a brand if the rewards and incentives offered are relevant and add value to their lives. Our philosophy is therefore to work with the best brand partners in order to build tailored rewards and experiences for our clients.

We’re focused on quality and customer service

We develop a direct dialogue with customers on your behalf to gain market intelligence with regard to your services and brand in order to formulate successful loyalty strategies that generate incremental revenues and build loyalty.

Our Work

Consumer Products

Dine Save up to 50% off with Dine. Created entirely in house, Dine has over 5000 restaurants on board giving members choice of venue.

Premiere Film Club Premiere Film Club offers up to 40% off at over 350 cinemas across the UK, 7 days a week.

Smart Leisure Pass Smart Leisure Pass is an annual leisure & lifestyle membership entitling members to discounts across the UK.

241 Hotel Card The 241 Hotel Club gives you two nights for the price of one and up to 70% off at thousands of exclusive hotels across the UK.

Discover Britain Discover Britain brings together a range of days out and activities for adults, couples and families. Ranging from visits to stately homes to weekend breaks.

241 Curry 241 Curry allows it’s members to enjoy 2 for 1 meals at the best curry restaurants across the country as often as they like.

Loyalty Programmes

Creating and managing a range of loyalty programmes for our clients

Clients

We work with clients to provide a complete range of loyalty services

We work with a wide portfolio of multi channel clients and brands, providing a complete range of loyalty services from programme and reward planning, development and full scale deployment.

Rocket set very high customer service levels right from the start and have consistently met our expectations. Having them as a trusted partner has allowed us to develop a particularly strong relationship.  An important part of their portfolio is their approach to quality assurance.  Our confidence in Rocket is underlined by our long term contractual commitment, so we will enjoy the benefits of our partnership for many years to come.

Paul Light, General Manager, Contact Centre, High Street TV

Credentials

Every club or proposal we create, every incentive we conceive, every reward we recruit or build starts with consumer relevance and engagement in mind. We deliver a range of highly relevant and engaging tactical or full end-to-end solutions all handled completely in-house. When it comes to client relationships we have a strong partnership approach, with a range of different models including unique revenue share options. We’re fully ISO accredited, use leading edge SAP and AVAYA technology and are members of The Institute of Promotional Marketing and The Direct Commerce Association.

Contact

Get In Touch

Andy Huggins CEO & Founder

The Rocket Marketing Group Telecom House 125-135 Preston Road Brighton, East Sussex BN1 6AF

Email: enquiries@rocketmarketinggroup.com
Call: 01273 668828

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We're based in Brighton, opposite the beautiful Preston Park and a short distance from the famous Laines and Brighton Pier.

Drop us a note

Careers

Looking for a career change?

Why not join us on our odyssey to greatness at The Rocket Marketing Group?

Rocket was founded in 2001 and since then has grown to be the UK’s leading multi-channel loyalty and consumer agency.

Based in Brighton, we have a team of over 60 staff working across all departments from Marketing and Operations, to a Mailing House and two Call Centres. We specialise in the creation, development and management of a variety of different, added value reward programmes and customer loyalty programmes.

At Rocket we invest in your future and take pride watching you grow from small shrubs, at the very beginning of your flowering careers to blossom into beanstalks.

We truly believe that giving you the opportunity to learn and grow has a real business benefit. By allowing you to think for yourself and encouraging you to make your own decisions, we see an increase in confidence and decisiveness. Two key capabilities for anyone looking to pursue a career in business.

No wonder 80% of our managers have been recruited from within!

Not only do we provide you with all the tools to grow, there are also many additional benefits available to you along the way.

  • Competitive salaries and commission schemes
  • Monthly Staff awards, including prizes and FREE drinks
  • Additional seasonal social events
  • Access to Rockets portfolio of products and clubs – for FREE
  • Access to our unique Rocket Rewards portal which includes exclusive discounts on high street retailers, gym memberships, discounted cinema tickets and loads more!

Find out how you could ‘’launch’’ your career today and Saturn that frown upside down!

See what others think about Rocket

Since day one of my career at Rocket Marketing I have felt a warm welcome which has grown into a pleasant day to day contentment. This has made me comfortable within my role and gave me the confidence to take steps to progress. I believe this is a testament to the office itself considering I am a person who has always found sales/office work incredibly daunting. Rocket provides room to grow, a space to develop your skill set and a welcoming team that always has your back.
James – Dine Services

One of the best companies I’ve worked for… Great team of people. Flexible, supportive and approachable management. Lots of opportunity to progress in the company. Plus, regular rewards and incentives for hard workers!
Marketing

My ideas are encouraged, I’m trusted to get on with my job and I love the flexibility it gives me to balance my work and raise my family. It is an exciting time to be part of the Company’s growth.
Julie – Human Resources

Rocket recognise those who work hard and are dedicated to their roles. Given time, effort and opportunity, you are able to progress through the company. They give you the tools and support you need to grow and be the best version of you.
James – Mailing

 

So, are you ready for a new challenge at Rocket, where we’re planning led, creatively driven and different from the norm?

 

If so, apply with your most current CV and a cover letter telling us what makes you different from the crowd to:

 

jobs@rocketmarketinggroup.com

 

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