Loyalty Marketing Specialists

Working with you to Drive Customer Engagement · Build Brand Loyalty · Generate Incremental Revenue

Who we are

Founded in 2001 by Andy Huggins The Rocket Marketing Group Has grown to be the UK's leading multi-channel loyalty and consumer agency

Based in Brighton, we have a team of over 100 staff working across all departments from Marketing and Operations, to a Mailing House and two Call Centres.

We specialise in the creation, development and management of a variety of different, added value reward programmes and customer loyalty programmes.

What we do

We’re specialists in Loyalty and Retention

We create acquisition, Retention and Loyalty Programmes. Working with major brands, we create bespoke clubs and reward programmes benefiting both the customer and the brand.

We build customer loyalty from the reward up!

Customers will only engage with a brand if the rewards and incentives offered are relevant and add value to their lives. Our philosophy is therefore to work with the best brand partners in order to build tailored rewards and experiences for our clients.

We’re focused on quality and customer service

We develop a direct dialogue with customers on your behalf to gain market intelligence with regard to your services and brand in order to formulate successful loyalty strategies that generate incremental revenues and build loyalty.

Our Work

Consumer Products

Dine
Save up to 50% off with Dine. Created entirely in house, Dine has over 2500 restaurants on board giving members choice of venue.

Premiere Film Club
Premiere Film Club offers up to 40% off at over 350 cinemas across the UK, 7 days a week.

Smart Leisure Pass
Smart Leisure Pass is an annual leisure & lifestyle membership entitling members to discounts across the UK.

241 Hotel Card
The 241 Hotel Club gives you two nights for the price of one and up to 70% off at thousands of exclusive hotels across the UK.

Discover Britain
Discover Britain brings together a range of days out and activities for adults, couples and families. Ranging from visits to stately homes to weekend breaks.

241 Curry
241 Curry allows it’s members to enjoy 2 for 1 meals at the best curry restaurants across the country as often as they like.

Loyalty Programmes

Creating and managing a range of loyalty programmes for our clients

Clients

We work with clients to provide a complete range of loyalty services

We work with a wide portfolio of multi channel clients and brands, providing a complete range of loyalty services from programme and reward planning, development and full scale deployment.

Rocket set very high customer service levels right from the start and have consistently met our expectations. Having them as a trusted partner has allowed us to develop a particularly strong relationship.  An important part of their portfolio is their approach to quality assurance.  Our confidence in Rocket is underlined by our long term contractual commitment, so we will enjoy the benefits of our partnership for many years to come.

Paul Light, General Manager, Contact Centre, High Street TV

Credentials

Every club or proposal we create, every incentive we conceive, every reward we recruit or build starts with consumer relevance and engagement in mind.

We deliver a range of highly relevant and engaging tactical or full end-to-end solutions all handled completely in-house.

When it comes to client relationships we have a strong partnership approach, with a range of different models including unique revenue share options.

We’re fully ISO accredited, use leading edge SAP and AVAYA technology and are members of The Institute of Promotional Marketing and The Direct Commerce Association.

Contact

Get In Touch

Andy Huggins
CEO & Founder

The Rocket Marketing Group
Telecom House
125-135 Preston Road
Brighton, East Sussex
BN1 6AF

Email: enquiries@rocketmarketinggroup.com
Call: 01273 668825

We're based in Brighton, opposite the beautiful Preston Park and a short distance from the famous Laines and Brighton Pier.

Drop us a note

Careers

Current Vacancies

Outbound Sales

We are looking for a highly motivated, target driven and sales hungry individual with excellent verbal communication skills and with the natural ability to build rapport with people and deliver sales results to join us as Outbound Sales in our lively and unique Outbound department.